What is domestic service?
Domestic service refers to the tasks and duties performed by a domestic worker for an employer or their family within the
employer's residence, as defined by the UAE Domestic Labour Law.
Who is a domestic worker?
A domestic worker is an employed individual, women or men, who performs household services for an employer in exchange for wages,
working under the employer's direction, supervision, and guidance.
Who is an employer?
An employer can be either an individual or a recruitment agency that hires a domestic worker to perform households' duties on demand.
What is meant by "employer's family"?
The term "employer's family" encompasses any individual bound by kinship or marriage to the employer, as well as those receiving financial
support from the employer in accordance with applicable laws.
What is meant by "workplace"?
The workplace refers to the permanent or temporary residence or household of the employer or beneficiary, along with their
family members. This includes residential properties, farmland, and similar facilities.
What is a recruitment agency?
A recruitment agency is a company authorized to act as an intermediary between employers and domestic workers. They
facilitate the recruitment process, whether through physical locations or digital platforms.
What is meant by "direct recruitment of a named domestic worker"?
Direct recruitment of a named domestic worker allows an employer to recruit a specific domestic worker through a recruitment
agency, even if the worker is not currently registered with the agency. This is done based on the employer's specific request and needs.
What is meant by "temporary employment"?
In the temporary employment system, a recruitment agency hires a domestic worker and assigns them to a third party, known as the
beneficiary. This arrangement is governed by the provisions of the UAE Domestic Labour Law. The employees i.e the domestic workers performs
specific tasks under the supervision and direction of the beneficiary for a specific period or to complete a particular project.
What is "recruitment of domestic workers through mediation"?
Recruitment through mediation is a service provided by recruitment agencies where domestic workers are recruited but not
registered under the employer's file. The agency essentially acts as a facilitator without becoming a party to the employment contract.
Who is a beneficiary?
A beneficiary is an individual who employs a domestic worker to perform specific tasks under their supervision and direction.
This employment relationship is governed by a temporary employment contract and may be for a fixed duration or to accomplish a specific task or service.
What is an employment work contract?
An employment work contract is a legally binding agreement between the employers and the domestic workers (employees) that
outlines the rights and obligations of both parties. It must adhere to the unified standard contract template adopted by the Ministry of
Human Resources and Emiratisation (MoHRE), UAE Government.
What is a probation period?
A probation period is a trial phase implemented by the employers to assess the performance and suitability of a newly hired
domestic worker. It also allows the domestic worker to familiarize themselves with their responsibilities and the work environment.
What is meant by "basic remuneration"?
Basic remuneration refers to the fixed salary specified in the employment contract, excluding any additional bonuses,
allowances, or benefits.
What is meant by "total remuneration"?
Total remuneration encompasses the basic wage plus all allowances, bonuses, and any other benefits
stipulated in the domestic worker's employment contract.
